Our returns, payment, shipping and privacy policies for orders placed with Excel Trading Corporation.
Unused, unopened stock in original packaging can be returned or exchanged within 7 days of delivery, provided the items are not a custom or special order. Please contact us with your invoice number before returning any goods — items sent back without prior confirmation cannot be processed. Refunds are issued to the original payment method once returned stock is verified.
We accept bank transfer (NEFT/RTGS/IMPS), UPI, and cheque for registered business customers. New customers and bulk orders require advance payment before dispatch. Established accounts may be eligible for credit terms — speak to our sales team on +91 7204435253 to discuss.
Orders within Bengaluru are typically delivered same-day to next-day. Across South India — see our Areas We Serve page for Chennai, Coimbatore, Hyderabad, Kochi and Vijayawada — delivery usually takes 1-2 business days by road transport. Other parts of India take longer depending on the courier or transport partner used. Shipping cost depends on order size and destination and is confirmed at the time of quote.
Contact details submitted through our enquiry form, by phone, or by email are used only to respond to your enquiry and process your order. We do not sell or share your information with third parties for marketing purposes. For any privacy-related queries, contact us at info@exceltrading.in.
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